21min chapter

Nikonomics - The Economics of Small Business cover image

12 - When Insanity Meets Genius: A Wild Business Talk with Jon Matzner

Nikonomics - The Economics of Small Business

CHAPTER

Exploring Business Metrics and Operational Strategies

Delve into business metrics like customer lifetime value and customer acquisition costs, discussing strategies for customer acquisition, renewal rates, and cash management. The chapter highlights the operational aspects of a virtual business, emphasizing team structure, membership payments, and product development, while exploring the challenges and potential valuation by a private equity firm.

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