I liked to touch base with all the cor teams weekly, checking in on how they were performing relative to the operational k p is of the business. And you will often find that in a fast moving, fast growing business, there will be something that has come up where they're like, we've hit a herdell. How do we think about this and by having those standing meanings, you can have those conversations in a pretty fluid manner.
Our guest is Sara Clemens, most recently COO of Twitch and former COO of Pandora.
In this interview, we explore the nuances of the COO role, which can vary drastically across different companies. We cover:
- The three main COO archetypes and which sorts of folks are best suited for those roles.
- The tactical elements of being a COO, including Sara’s advice for what good strategy actually looks like, and how to truly create a no-blame culture.
- Sara’s lessons on keeping pace as a company doubles in size, including her tips on sketching out “decision rights.”
- Guidance for CEOs considering bringing on a COO to the executive suite.
You can follow Sara on Twitter at @ClemensSara
You can email us questions directly at review@firstround.com or follow us on Twitter @ twitter.com/firstround and twitter.com/brettberson
Learn more about our sponsor, Cocoon, at meetcocooon.com