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Efficient Business Operations in a Plumbing Company
The chapter explores the operational aspects of running a plumbing business, emphasizing the importance of clear systems for profitability and efficiency. It discusses leveraging software automation to streamline tasks like invoicing, estimates, and customer follow-ups, reducing the need for extra personnel. The conversation also delves into evolving roles within the business, focusing on customer service, communication, and offering comprehensive solutions for long-term customer satisfaction and business growth.