AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Transforming Employee Retention Strategies
This chapter examines a case study on employee attrition in a BPO company with a 57% turnover rate, detailing how a shift from annual to monthly bonuses led to a 27% reduction in turnover. It highlights the role of data analytics in understanding employee demographics and performance, ultimately guiding improved hiring practices and retention strategies. Additionally, the narrative discusses the complexities of organizational change within large corporations, emphasizing the importance of effective communication and adaptive HR systems during transitions.