Dean Delray's LET THERE BE TALK cover image

#428:Robin McRoskey Azevedo/McRoskey Mattress Company "HANDMADE"

Dean Delray's LET THERE BE TALK

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The Importance of Customer Service in the Mattress Industry

It was a good time in general. People were buying a lot of things. It wasn't just that the cross-key or just the mattress industry was booming. Things were booming then. Until what was it? It was a crash of 2003. And which we survived. But yeah, it was just a good time. I noticed people were painting their houses and improving,. so it was an era of abundance, I suppose. How did you ever get the word out? Because you're a small company, and of course I heard about it from somebody else. Is it all grassroots word and mouth still? Well, that's really helpful because when you tell a friend, as your friends told

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