The Workplace Communication Podcast cover image

#095 - Holding the Calm with Hesha Abrams

The Workplace Communication Podcast

00:00

Communication in Healthcare

I've seen the sandwich technique done where it's sort of that to placate people and the personal, whether they mean it or not. And then it doesn't necessarily calm the nervous system the way we're intending. My other thought was, so I had a medical appointment yesterday and I've had lots lately. And I always just really enjoy analyzing communication styles in healthcare. So how did you feel when that interaction was not optimal? But yet you said you still got done, which you needed to get done.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app