
Navigating Dynamic Labor: Building Strong Warehousing Operations
McKinsey Talks Operations
Lessons Learned From the Logistics Industry
Alan: We've moved from thinking about automation as a discreet arrow I into being a real business continuity discussion of the C-suite. Chris: This issue with labor has really doubled so many companies' efforts of being an employer of choice because it just really instills the fact that having a tenured state of a workforce is critical for operational excellence. Alan: As we have seen turnover expand over the last few years, it really did put pressure on our productivity of our warehouseAs our tenured workforce was not there anymore. The need to hire more people became a pressing need. And even though we had more bodies at our warehouse, more teammates at our warehouse overall throughput was not the same