Negotiation: Collaboration Over Confrontation

You don’t have a “difficult people” problem — you have a perception problem.
Most of the tension you feel with others doesn’t come from who they are — it comes from how you’re reading them. In this masterclass episode, Kwame Christian breaks down the psychological patterns that make certain personalities seem “impossible” — and shows you how to turn frustration into collaboration using practical, repeatable strategies.

You’ll learn:

• The 5 personality traits you must understand to lead and persuade anyone

• How to quickly assess someone’s behavior — without labeling or judging

• Why your best leadership tools stop working with certain people (and how to adapt)

• How to handle pushback, coldness, or resistance without losing your cool

• A real-time script for giving feedback without triggering defensiveness

• Why emotional control, not charisma, is your most persuasive asset

• How to reframe every tense moment — even with bulldozers, skeptics, and cynics

If you’ve ever said “I just don’t know how to deal with this person,” this episode is your playbook.

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