Transforming Legal Practices with AI and Observability

Thomson Reuters just launched Deep Research—an AI system that doesn't just search legal databases, but plans and strategizes like an experienced attorney. In this episode, we explore how one of the world's largest legal research companies is using AI agents to transform how lawyers work, the challenges of building AI for high-stakes legal decisions, and what this means for the future of knowledge work. CTO Joel Hron shares insights from testing with 1,200+ customers, tackling hallucination risks in legal settings, and building professional-grade AI systems.

Resources mentioned: Thomson Reuters Deep Research: https://www.prnewswire.com/news-releases/thomson-reuters-launches-cocounsel-legal-transforming-legal-work-with-agentic-ai-and-deep-research-302521761.html 

Westlaw & KeyCite: https://legal.thomsonreuters.com/en/products/westlaw/keycite 

Claude Code for development: https://www.anthropic.com/claude-code 

LinkedIn: Joel HronThomson Reuters Medium blog: https://medium.com/tr-labs-ml-engineering-blog 

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