19min chapter

Outbound Squad cover image

BONUS: Diffusing objections with Josh Braun

Outbound Squad

CHAPTER

Mastering Objections in Sales Calls

This chapter explores effective strategies for salespeople to handle objections during cold calls, particularly when prospects express disinterest. It emphasizes understanding a prospect's underlying challenges and the importance of humility and authenticity in navigating these conversations. The discussion includes techniques like 'accusation audits' and the value of deeper insights into customer needs, aimed at fostering genuine engagement rather than pressure-driven sales tactics.

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