3min chapter

NN/g UX Podcast  cover image

27. Customer Journey Management (feat. Kim Salazar, Sr. UX Specialist at NN/g and Jochem van der Veer, CEO/Co-Founder of TheyDo)

NN/g UX Podcast

CHAPTER

How to Be a Better Journey Manager

Yolcom van der Vere: I think giving the disembodied monster of journey management a form can make it really a lot easier to talk about. Kim Salazar: If anyone wants to follow your work, where could you point people to? We'll start with Yocham. Well, daydo.com, that's the easiest place to get started. Terese Fessenden: And if you enjoy this show in particular, of course, please subscribe or follow on the podcast platform of your choice.

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