3min chapter

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#112 Former President at Tesla / CEO of DVx Ventures, Jon McNeill: First-Principles

Grit

CHAPTER

Is Lulu a Great Lens for You to Look Back at Tesla?

Lulu has a notorious culture of intensity and accountability. Tesla is vertically integrated into the retail channel where we don't do any marketing, zero paid marketing. Their customer experience in that retail setting was really similar to what we were trying to accomplish to Tesla. Lulu doesn't do people get offended calling it Lulu? That's how people refer to it.

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