How to Improve a Process

improve is the part that most people want to go to first. It's the brainstorming piece or the let's fix it piece if it's really obvious. Some of these steps can be done on the back of an envelope or 30 seconds in your thought process. And then in control, which is the last step, the C word, is you try to figure out what are we going to do so that it's always successful in the future?