
Julie Shah and Ben Armstrong, MIT //Invisible Machines S1E10
Invisible Machines podcast by UX Magazine
How to Gain the Benefits of Automation Systems While Building in the Ability for Humans to Improve and Innovate
It's an interesting concept when you think about automating. Do you stop at just a facility running on its own or does it start to become the back office and then the management and then the board? I was really struck in the time I spent working in production environments deploying systems. In our assembly process they're looking for ways in which you know we can assemble the car more efficiently. So how do you gain the benefits of automation systems while really building in this ability for humans to improve and innovate in the process?"
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