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SOPs and Processes for a DC Scale Business
In our last business, we had a lot of SOPs and they were well documented. Now the question is, at what point do you bring in SOPs to your business? This is one of the great debates that we're having right now with DC scale. The next point in this is how customers is surviving, figuring out what product market fit is,. marketing, mindset, all of these things that come before SOPs.