How to Be a Good UX Researcher

Q1: How do you stay connected to a product's user journey? Q1: My job is to. I learn the problem and then I fight like hell for us to not forget about the problem. You just did it. You uncover the problem. But make sure we remember, hey, remember when we talked to all the users and they said, "We're not supposed to say users here," right? Well, yeah, use a user, whatever term they are depends.