Navin Persaud is the VP of Revenue Operations at 1Password, where he leads a 30+ person team supporting a GTM org of 450+. With over 20 years of experience across RevOps, SalesOps, and MarketingOps, including time at IBM and high-growth SaaS companies, Navin has built a reputation as one of the sharpest operators in the game. He’s known for building scalable systems, ruthless prioritization, and a clear-eyed view of how AI is reshaping operations.
Discussed in this Episode:
- Why RevOps is the most essential team for scalable growth
- The real signs that it’s time to hire your first RevOps leader
- What AI is disrupting first in RevOps forecasting, enrichment, orchestration, and reporting
- The rise of GTM Engineers and the shift toward intelligence-layer operations
- Tactical frameworks for combining AI insights with human judgment
- How RevOps should evolve from executor to strategic growth partner
- Hiring advice: what makes a great early-stage ops hire and how to test for curiosity
Highlights:
05:00 - The sports field analogy: building the GTM pitch, not just playing on it
07:00 - AI is both the scariest and most freeing technology in ops today
09:00 - GTM Engineers and the orchestration opportunity ahead
11:00 - Product-market fit is the right time to invest in RevOps
13:00 Forecasting, enrichment, and demand routing—where AI adds leverage
17:30 -Why dashboards are dying and how ops will move to real-time insights
27:00 - How RevOps became a central GTM function
30:00 - Advice for founders on when (and how) to bring in ops leadership
33:00 - “Perfection is the enemy of pace”—a RevOps mantra
Guest Speaker Links (Navin Persaud):
Host Speaker Links (Sophie Buonassisi):
Where to find GTMnow (GTMfund’s media brand):
The GTMnow Podcast
The GTMnow Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.
Visit gtmnow.com for more episodes and other interesting content.
