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#61 - Net Promoter Score or Product Market Fit? (Ben Grynol, Chris Jones, Josh Mohrer & Scott Klein)
LEVELS – A Whole New Level
Is There a Question That's Just a Free Form Text Input?
There's demographic data that comes into these answers. There's a lot of meda data just surrounding it. But then, yo, there's also an opportunity to ask maybe one follow up question that could be highly targeted or highly free form. If not driving action within your company, then why are you doing it? Like, why are you wasting members times, bothering the survey, interrupting their flow?"
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