Intro

🚀 Building a Winning Culture to Scale Your Business | To The Point Home Services Podcast 🚀

In this episode of To The Point Home Services, Chad and Wyatt dive deep into one of the most critical aspects of business success—company culture. Whether you're running a small team or managing multiple locations, your business culture will define how far you go.

🔹 Key Takeaways from This Episode:

✅ Why culture is the foundation of a successful business – More than parties or perks, culture is about consistency and leadership.

✅ How to hire and retain top talent – Creating career paths and opportunities keeps employees engaged.

✅ Empowering managers to lead their teams – The best leaders serve their people and prioritize their success.

✅ Scaling culture across multiple locations – Letting managers shape department culture while maintaining core company values.

✅ The impact of leadership accountability – Leaders set the tone; if you don’t shape the culture, it will shape itself.

✅ Optimizing operations for business growth – Booking more calls, improving efficiency, and reducing lost opportunities.

🎙 Listen to More Episodes:

🔊 Spotify: https://open.spotify.com/show/7pouzyPqSNmmmdcKGZBrbs?si=b52de8e8514e4851

🍏 Apple Podcasts: https://podcasts.apple.com/us/podcast/to-the-point-home-services-podcast/id1496811695

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💬 What’s one thing you do to build a strong culture in your business? Drop your thoughts in the comments below!

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#BusinessGrowth #CompanyCulture #Leadership #ToThePointPodcast #HomeServices #Entrepreneurship #ScalingBusiness #LeadershipDevelopment

Any Hour Services: https://anyhourservices.com/

Facebook: https://www.facebook.com/AnyHourServices

Instagram: https://www.instagram.com/anyhourservices/

LinkedIn: https://www.linkedin.com/company/any-hour-services/posts/

YouTube: https://www.youtube.com/@Anyhourservices/featured

Chad’s LinkedIn: https://www.linkedin.com/in/chad-m-peterman/

Chad’s Facebook: https://www.facebook.com/chadmpeterman

Chad’s Website: https://petermanhvac.com/

Chris Yano LinkedIn: https://www.linkedin.com/in/chrisyano

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📌 Timecodes:

00:00 - Introduction & how the interview came together

00:31 - Chad & Wyatt's journey in the industry

01:11 - Building a strong company culture and leadership pipeline

03:38 - The importance of consistency in culture

05:06 - Scaling challenges and maintaining company values

10:33 - The biggest growth levers in home services today

14:26 - The impact of booking rates and conversion strategies

19:19 - Documenting the customer journey for business success

24:14 - Passion for the business: What drives Chad & Wyatt

27:48 - Defining success in leadership and business

31:29 - Managing multiple locations and maintaining consistency

35:32 - The traits of a standout manager

40:10 - Final thoughts and Q&A

Special thank to our sponsors Rilla and Chiirp

https://www.rilla.com/

https://chiirp.com/