3min chapter

Elevate with Robert Glazer cover image

Keith Ferrazzi on Competing In The New World of Work

Elevate with Robert Glazer

CHAPTER

Building Trust Through Delivery

There's three things that break down trust, right? Professional disrespect, meaning you not getting your shit done. Personal disrespect, or challenge around, i don't like you. And then structural trust, where there's this a struggling resource and turf. We've got to reboot the social contract, consciously, verbally, clearly. It bothers me when companies say we just have to build trusts in our team. That's such a nebulous idea.

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