In this episode, Peter sits down with Jon Matzner to discuss the integration of artificial intelligence in small business operations. They begin by exploring the host’s day-to-day challenges and how to stay on top of AI implementation within his own company.
Jon shares how Sagan uses AI to streamline processes and emphasizes the importance of founders being actively involved in meaningful AI adoption. They also discuss how to differentiate between tactical and strategic uses of AI to create real value.
The conversation dives into the need for a strategic vision to guide AI projects and how to build trust and consistency within the team. They offer practical advice on identifying opportunities for AI implementation by looking at company outputs and SLAs.
Finally, the episode covers continuous process improvement, experimenting with new technologies, and rebuilding trust with teams. Listeners will gain key insights into leadership, AI strategies, and transforming workflows in small businesses.
Key Topics:
(00:46) AI at Work: Transforming Small Business
(01:35) When AI Gets You Tangled in Ops-I don’t even know who does what in my company
(06:31) AI Beyond the Buzz: Assistance vs Strategy
(16:07) If you have AI, what is your manager’s job?
(21:31) AI: Still an Art, Not a Science
(26:25) Lean Lessons: Fix What Matters
(31:40) We should get a factory, Jon! (or not?)
(35:18) Strategic Choices and Competitive Advantages
(42:48) Leading with Trust and Consistency, not with AI
(58:20) The baby formula (better with twins) - final thoughts
Stay connected for more insights and strategies by following:
Jon: @MatznerJon on X and at lazyleverage.beehiiv.com
Peter: @pslohmann on X and at peterlohmann.com
