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7min chapter
The Art of saying 'No' and still being Customer Centric
The SaaS Revolution Show
Is It Important to Say Yes to a Lot of Customers?
E, jeffrey: As an exec how important is it to co you know, say no? And what are the benefits of saying no. So there are three stos. A step if, especially an inbound product market fit stage, we say yes to get a diver set of customers and explore where you find product market fit. Then with some hypothesis, ilteratively, you find that then there is a next phase of growth between the one to ten when we actually say ah to a large number of customers. That's the second stage, when we say no to a lot of customers. But the beautiful thing is, i think, if we do these two faces correctly,
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