Understanding Customer Emotions for Better Product Development

In this episode of the Product Thinking podcast, Melissa Perri sits down with Amir Kabbara, a seasoned product leader with a diverse background at Microsoft, Amazon, Shopify, and now serving as Advisor to the CEO at Paper. In their conversation, they explore the intricacies of managing product strategy and balancing the needs of various stakeholders in high-growth environments. Amir shares valuable insights on data-driven decision-making, the challenges of leading teams through transformation, and the importance of aligning product management with overall business goals. The discussion also delves into ethical considerations in AI and how to address them effectively. Tune in to gain a broader perspective on general management principles and strategies for driving successful product outcomes.