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A Guide to Leadership Decision Making | David Siegel

The Art of Charm

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How Do You Approach Those Difficult Conversations?

Sally Kohn: I think for those in a leadership role, there's still this you recognize something, but it's a tough conversation. So how do you approach those difficult conversations when there were some blind spots that scott had in running the company? She says she empowered people who need not have had the voice and the permission to be able to actually say something. "The truth ended up becoming so obvious that it became very, very easy decisions for us to do"

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