4min chapter

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Jeremy Kokemor: Ferguson PLC $FERG Deep Dive

Value Hive Podcast

CHAPTER

Ferguson - What Does Each Customer Constituent Care About Most?

Ferguson sits in the middle, right? Let's kind of use a football field. They're kind of at the 50 yard line. What does each customer constituent care about most? Right? Because on one hand, right, the manufacturer cares about distribution and getting the largest customer base. And then on the other hand, if you're a contractor, like you mentioned it earlier, you care about availability, speed, getting the right part at the right time, but then sometimes price.

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