How can firms effectively leverage knowledge management to stay ahead of the evolving industry?

In this episode of Practice Disrupted, we explore the evolution of knowledge management in the AEC industry with Christopher Parsons, founder and CEO of Knowledge Architecture. Christopher’s work centers on developing ways to manage and share knowledge within AEC firms. Together, we discuss the future of knowledge management and how firms can stay ahead of industry shifts.

First, Christopher defines knowledge management as integrating people, processes, and technology to maximize a firm’s expertise. He breaks down the benefits for firms of all sizes and outlines the three key eras of knowledge management: tacit knowledge, social media, and AI.

Then, we discuss why Christopher believes AI will drive the next major shift in knowledge management. He touches on effectively leveraging AI to optimize its potential, the challenges and opportunities of implementing AI in AEC, and generational critical knowledge transfer.

I think there's this idea that our industry right now is in a permanent state of change that's only picking up speed… Part of knowledge management is learning what to unlearn… don't be too attached to the way we've done things or the knowledge that we've acquired, and be willing to continue to upgrade yourself and your company in terms of what you know and how you work – knowing that the half-life of knowledge is shrinking every year more and more. - Christopher Parsons

To wrap up the conversation, we highlight how knowledge management supports the development of soft skills and strong leadership within firms. Christopher shares practical tips for starting to integrate knowledge management into firms and personal routines. He also shares his perspective on the future trends for knowledge management.

Tune in next week for an episode about starting Modellus Novus.

Guest:

Christopher Parsons

As Founder and CEO of Knowledge Architecture, Christopher is responsible for product development, marketing, and organizational health. Christopher has been a technology leader in the AEC industry since 2002, including serving as the Chief Information Officer for Steinberg Architects and the Information Technology Director for SMWM (now Perkins+Will).