480: The Case for Good Jobs with Zeynep Ton
Read to Lead Podcast
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The Four Principles of a Good Job System
A typical Costco worker makes more than $25 an hour. One of the key pillars of the good job strategy is operate with slack. When you operate in a setting with a lot of customers, and there's a lot of variability that comes from them, you need some slack to be able to deal with that variability.
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