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Sarah Chiles & Matthew Ferguson left careers in VC to buy the only auto repair shop for 35 miles in their native Aspen.
Topics in Sarah & Matthew’s interview:
- Backgrounds in engineering and VC
- Preserving local fabric by buying businesses
- The “tackle shop” nature of businesses in small towns
- Seasonality in a small resort town
- Gaining the respect of employees
- Vision of a hometown holdco
- Crisis management when their operator left
- Modernizing and restructuring the auto repair business
- Finding out what each employee wants
- Long-term commitment to Aspen
References and how to contact Sarah & Matthew:
Get a complimentary IT audit of your target business:
Learn more about Walker Deibel's done-with-you buy-side advisory:
Get complimentary due diligence on your acquisition's insurance & benefits program:
Connect with Acquiring Minds:
Edited by Anton Rohozov
Producer by Pam Cameron