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The Importance of Interconnected Student Experiences
"We need to change the way we do business," she says. "There's a concept in the social sciences of institutional lag, Matilda White-Riley did this and he's done in mental health in other sectors" The most important group is your presidents and provosts who are responsible for making sure you're on top of student needs at all times; not just when it comes to financial aid or accreditation status.