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Red Lobster's Financial Woes Due to All-You-Can-Eat Promotions
This chapter delves into Red Lobster's financial struggles resulting from problematic all-you-can-eat deals such as endless shrimp and crab specials. It explores how these promotions caused losses through unexpected customer consumption, expensive crab prices, and extended dining times, shedding light on management missteps and the impact of controlling shareholder Thai Union.