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Episode 60: Lessons Learned in Implementing Community Management Metrics

CHAOSScast

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What's the Next Level of Community?

I think that next level has to be decided with metrics at the front. There's no other way. How do we show value in terms of money? Is it offering more interactivity, like a podcast, and getting more people in that way? What's that next level? Yes. I think it's going to come down to that as a next step. That's some point in our industry,. We went from having this discussion of light, yes, communities could the next big thing,We're just waiting for them to fall in line with it.

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