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Heavy Strategy: Failure and Resilience

Day Two DevOps

CHAPTER

Recognizing Systemic Failures and Accountability Towards Vendors

Exploring the shift from blaming individuals to addressing systemic failures in products like Microsoft Azure and Tesla, and emphasizing the importance of creating a culture focused on process improvement. The discussion underlines the need for organizations to hold technology vendors accountable for failures rather than solely attributing them to human error or design flaws.

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