139. Why Shopping Will Never Be The Same Again
The Rest Is Money
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AI in Retail: Transforming Consumer Experience
This chapter explores the transformative impact of AI on the retail industry, focusing on personalized strategies and consumer engagement. It discusses various innovative AI applications, such as AI-assisted styling and psychological profiling for tailored recommendations, while highlighting the challenges faced by UK retailers in adopting these technologies. The conversation underscores the urgent need for retailers to leverage AI to enhance productivity and address pressing issues such as rising operational costs and theft.
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