
Will Allred on the four C's email etiquette
Outbound Squad
00:00
How to Quickly Diffuse Someone's Anger
The real way to back track of somebody's angry with you is to sympathize with how they're feeling. You can quickly diffuse someone who's angry by letting them know that theyre heard. End, one of the things that we fail to do in our emales is to ask questions. We just put it into the scoring alerhithm out of the gick up.
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