3min chapter

Matt Kelly | The Midnight Pod cover image

£50m Per Year Combined - Brand Owners Discuss Growth/Tactics in 2023 - Q+A | The Midnight Pod Ep 56

Matt Kelly | The Midnight Pod

CHAPTER

How to Automate Your Customer Service in an E-Commerce Business

You have to go through it, come and jack all trades, learn every single department. So if in the start, in the worst case scenario that one of your high-ups drops out, you can feel it because there's going to be emotional moments. Customer service adds another next thing would be fulfillment. I think an ex-obvious one is media buy. I think way too many found a stick on that way too long. Do you know what? But again, you definitely have to understand it. Most courses are not business courses. They're like basic level one shit. You don't even have to make templates yourself. It could be totally relate to anything I've ever done

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