The Role of Authority in Relationships

A good oach is not going to be threatened by a star player who maybe does know the right play to call. A lot of times their feelings and emotions that they're going through when they're not acting right, are totally legitimate. And so you have to be able to let them vent and express themselves and then talk bout the action separately. It can't be bound up in their identity or anything like that. That's one of the difficult things in a business too, is talking about ideas, but not people.