The Art of Delighting People and Smart Hiring Solutions

0:41 Jason intros "Edge" Author Laura Huang
3:00 How do Harvard MBA students compare with Stanford MBA students?
7:17 Why did Laura write "Edge" at this time?
8:55 Overcoming disadvantages based on race, ethnicity & gender
14:56 Laura's experience reading her own audiobook
17:23 What does her research show about structural bias against Female entrepreneurs?
23:33 How can a founder turn adversity into an advantage when asked a question with a negative bias?
28:01 How being underestimated inhibits the opportunity to enrich & provide value? What is an example of delight in p2p interaction?
36:39 How should we look at intent when discussing bias & privilege?
44:35 How to deal with being bitter vs. getting better and controlling emotions while still allowing ourselves to feel?
1:00:17 Laura & Jason share personal stories about bitter vs. better & explain how she converted her energy
1:05:09 What is Laura's hope for the lasting impact "Edge" has on its readers?