Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Nowling, Head of Digital Retailing, Rohrman Auto Group where we discuss: Beating the algorithm to sell more cars, How to "sell to zero", dealers adapting to catastrophe, where A.I. is actually adding value and more.

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Topics:

(00:00:00) - Intro

(00:02:13) - Jeremy’s 25-year career at Rohrman

(00:07:02) - What is your main focus when it comes to technology today?

(00:09:22) - What’s the state of dealership technology?

(00:12:51) - How do you feel about integrated tools?

(00:14:45) - What tools are you using to enhance the customer experience?

(00:18:01) - What are the best AI tools for dealerships right now?

(00:19:19) - How do you see AI evolving in the dealership?

(00:24:28) - How does AI affect the service side?

(00:27:10) - How are you getting the best possible customer feedback?

(00:28:37) - What trends are you noticing in the market?

(00:33:30) - What’s your plan for the next decade?

(00:34:44) - Northwood

(00:39:40)- Closing thoughts

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