Getting to the Heart of a Design Team

At Intercom, I co-led the design team with Emmett Connolly and he's just a fantastic designer. We had so much fun building up the team and we talked about it like our bus. When you come into a company it's just like sort of like let's get a sense of who's really motivated here? Who's really impactful here? And so I think that people thing is a really important analysis. It's not just about individuals. You might look at the individuals but then you actually have to step back and say now together what does this give you?