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Workaholics Aren't Heroes

REWORK

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How to Be a Better Customer Support Worker

In your job you absorb a lot of stress from other people. It seems like maybe the customer support team more than even some other teams would need to really keep an eye on this and make sure they're feeling healthy. So it's one of those yeah when you talk to customers day in and day out there's always that possibility of that emotion feeding over into you, so just put up some guardrails or like lines of defenses and say I'm not going to take on all of that energy that comes for them necessarily.

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