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S1 E3: On The TikTok Ban, RadioShack's Thirst, & Customer Service Disasters

Down To Chat

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Is It Impossible to Give Optionality to Cancel Your Next Order?

Most brands will just continue to sell it. And the problem with that is you never know, especially with everything,. It's like our, your warehouse is telling you they'll be able to ship it out in three days - and it might be six. So i love the idea of giving optionality to cancel. The other thing i'd say is make it that amail should come from a person, not from a brande. Instead of coming from festivals, it should come from jess or instead of coming from jones road, should come from eli  - cause we talk about this often.

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