5min chapter

The ONE Thing cover image

403. Process Can Set You Free with Hilary Corna

The ONE Thing

CHAPTER

The Importance of Clear Processes in an Organization

LZ Granderson: I was talking to Liz Weisman, who wrote a book called impact players. She talked about one of the distinctions of she would qualify an impact player is that they can handle anonymity. They don't necessarily thrive in that, or seek it out,. But that's just a certain slight number of people. And you're doing a dysfunction by not giving them clear processes because they don't operate well in those circumstances. LZ: It doesn't mean you need to have a process for everything. You don't need to standardize everything. How do you sculpt and scale a world class business? The only way you become known for something is doing it the same way.

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