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Buying Family Businesses to Hold for 50 Years — Inside the North Park Group Model

Top M&A Entrepreneurs

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Navigating Customer Concentration Risks

This chapter explores the dangers of customer concentration in business, using a real-life example of a company that suffered revenue losses after losing key clients. The discussion highlights the importance of stability, employee engagement, and strategic investment criteria, particularly in family-owned businesses. It also reflects on the necessity for a deep understanding of existing operations before implementing changes, especially during economic fluctuations.

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