Empathy Is Needed in Order to Show Compassion

Empathy is how we perceive the emotional states of others, and that gets mapped on to our brain. So empathy is needed in order to show compassion. If doctors are looking at computer screens and not really hearing it in the tone of voice, they can miss something that's extremely important to the patient. We're not suggesting that you getit just as upset as the patient, but there should be a change in your physiology when something very emotionally charged isha.