How to Create Standard Work That Creates a Habit

4min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

At Amazon we tried to create a standard work whereby a new person coming in within a few days they can just you know get up and running. I've learned that complexity is the enemy of execution so when you can simplify work it creates opportunity for associate to fall with almost out fail. We also heavily relied on an and on system. An and on system is a signal for help or that something needs to be addressed, which was established through an official gimbal walk. It's about being intentional and one of the things Amazon is most famous for is working backwards.

“To build trust, you need to do the right thing, do the best you can, and show people you care. And when you do that, it builds commitment. Trust and commitment are how teams do best and win the most."

Michael Foss is a leadership coach and the founder of CoachFoss LLC. In this episode, we discussed the power of leadership principles and positive leadership. Michael started by sharing the important principle of building trust and creating a shared commitment with the people we work with. He then shared what he learned from his time at Amazon and explained why creating leadership principles is important for any company to thrive. Michael also explained the powerful techniques for leading a successful process improvement: creating standard work and using Andon from the Toyota Production System. Towards the end, as a certified trainer, Michael summarized leadership essence of both John Maxwell’s Leadership and John Gordon’s Power of Positive Leadership. So many leadership insights you can learn just from this summary alone!

Listen out for:

Career Journey - [00:04:04]
Building Trust - [00:15:35]
Creating Standard Work - [00:23:00]
Pulling an Andon - [00:26:18]
Power of Principles - [00:30:19]
Building Shared Commitment - [00:33:18]
John Maxwell & Positive Leadership - [00:38:58]
Mental Health & Wellbeing - [00:48:34]
4 Tech Lead Wisdom - [00:53:30]

_____

Michael Foss’s Bio
Michael is the Founder & CEO for CoachFoss LLC. As a speaker, trainer, and consultant, he is passionate about Finding Optimal Solutions for Success and thrives on inspiring and motivating leaders, teams, and individuals to achieve and sustain transformational success. Michael is certified to train The Power of Positive Leadership & The Power of a Positive Team by Jon Gordon and is an active Executive Program Director John Maxwell Leadership Certified Speaker, Trainer, and Coach.

Michael has extensive global experience and success as a logistics and supply chain operations leader, having worked for companies including Walmart, Flexport, CloudSort, Caterpillar, Amazon, Cameron, Weir, and FedEx. Michael is a Fellow, Past President, & IAB chairman of the Institute of Industrial & Systems Engineers (IISE). He earnt his Lean / Six Sigma Black Belt from the University of Villanova and he was awarded the Texas Tech Whitacre College of Engineering Distinguished Engineer’s award, one of only 27 industrial engineers ever awarded.

Follow Michael:

Website – coachfoss.com
LinkedIn – linkedin.com/in/coachfoss
Instagram – instagram.com/coachfoss11
Linktree – linktr.ee/CoachFoss

_____

Our Sponsors

Are you looking for a new cool swag? Tech Lead Journal now offers you some swags that you can purchase online. These swags are printed on-demand based on your preference, and will be delivered safely to you all over the world where shipping is available. Check out all the cool swags available by visiting techleadjournal.dev/shop. And don't forget to brag yourself once you receive any of those swags.

Like this episode?

Show notes & transcript: techleadjournal.dev/episodes/142 Follow @techleadjournal on LinkedIn, Twitter, and Instagram. Buy me a coffee or become a patron.