4min chapter

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#142 - The Power of Leadership Principles and Positive Leadership - Michael Foss

Tech Lead Journal

CHAPTER

How to Create Standard Work That Creates a Habit

At Amazon we tried to create a standard work whereby a new person coming in within a few days they can just you know get up and running. I've learned that complexity is the enemy of execution so when you can simplify work it creates opportunity for associate to fall with almost out fail. We also heavily relied on an and on system. An and on system is a signal for help or that something needs to be addressed, which was established through an official gimbal walk. It's about being intentional and one of the things Amazon is most famous for is working backwards.

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