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Unleashing your Zilla with Hartley Pike, co-founder of Sitemate

Wild Hearts

00:00

What's Your Journey of Measuring Customer Love?

There has been the status quo that you simply can't get software into the built world just because of how dynamic and non digital it is. What was your journey of measuring customer love and how do you measure it today? How much of your time is spent thinking about that, especially with respect to what are you building next?Yeah, there's probably a few things to touch on here. I mean, it kind of draws back to the zilla, the heart zilla analogy, which is, you know, everything that I thought was a weakness at the start has actually turned out to be my biggest strengths.

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