Episode 25 of Banking Reinvented explores how agentic AI is reshaping the banking industry, enabling banks to create personalized customer experiences and optimize their operations.

In this episode, host Tim Rutten is joined once again by Chris Shayan, Head of AI at Backbase, to explore the potential agentic AI has for the banking industry. Together, they discuss ways that banks can benefit from these agents to orchestrate complex workflows, deliver tailored experiences for each customer, and improve operational outcomes.

Tune in to learn all about agentic AI and how it’s transforming banking operations, including actionable strategies to implement this new tool at your bank.