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The Rise and Fall of High-Volume Healthcare
When I got out 32 years ago, every dentist in the United Kingdom was in bed with the government deal and it took them 10, 20 years to realize what was going on. What Americans are still doing is they're trying to set up these high overhead factories of one or two hygienas, two or three operative chairs where they're not making hardly any money. And then when you go to a real mature market like Singapore or the new breed in London, they're saying, "I'm going to have one opportory"