Introduction

Re work is a podcast by base camp about the better way to work and run your business. Today we're bringing you a talk by james glazebrook, a member of base camp support team. In april, he spoke at support driven expo europe. Support driven describes itself as an on line community and conference where you can learn from some of the best people in customer support,. This is an edited version of his talk on something we do at base camp called everyone on support.