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CONFLICT: How to Have More Productive Disagreements

The Next Big Idea

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The Voice of Reason Is the Voice of Reason

There have been studies that show facts almost never change people's minds. So being able to identify first, what is this really about? Is the first step of productive disagreement? Like, what am I feeling anxious about? What does other person feel anxious about? How can we get on the same page about that?

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